All items are mailed in strong appropriate packaging and are all sent by 1st class recorded delivery. We advise you to ensure somebody be present at the delivery address since all items require a signature upon delivery. As soon as the goods are delivered and signed for they become your responsibility.

All delivery dates given are only estimates. We are not responsible for any consequential losses you may suffer if we do not deliver on time for whatever reason.

Shipping Charges will be calculated by our shopping basket automatically for online orders (Royal Mail tariff). If your order is returned to us undelivered due to circumstances beyond our control you will be held responsible for all re-shipping costs.

We only offer a like for like exchange on damaged or faulty items, we do not refund.

UK CUSTOMERS If your goods do not arrive within 14 working days please call or e-mail us to confirm your order has been shipped and that we have your correct delivery address details.

Delivery times
All UK orders are despatched by first class post within 5 working days. Average delivery time = 1-2 days.
Normal delivery time after dispatch is approximately 1 to 7 days

Payment methods
We accept Visa, Delta, Switch, Mastercard, Solo, Eurocard and JCB cards. We also accept bank transfers. We do not accept the following cards: American Express.

Other information
An e-mail confirmation will be sent for all orders placed by shopping cart or order form.

Customer service issues
If you experience any problems placing an order, or with an order you have received, you can call us on +44 (0) 8452697283

OVERSEAS CUSTOMERS If your goods do not arrive within 28 days of dispatch first contact us to confirm that your order has been shipped and that we have your correct delivery details. We can not investigate lost or missing parcels until 28 days have lapsed.

Delivery times
Average delivery time for Europe (EU) = 6 to 8 days.
Average delivery time for Europe (non-EU) = 8 to 14 days.

Payment methods
We accept Visa, Delta, Switch, Mastercard, Solo, Eurocard and JCB cards. Please note that we do not currently accept the following cards: American Express or Diners Club.

Other information
An e-mail confirmation will be sent for all orders placed by shopping cart or order form. We will also notify you once your package has been shipped.